Husband ordered flowers and balloon for my birthday. I liked them but he was disappointed on the very small size for the price he paid. The balloon was always half deflated and less than 24 hours later it was on the ground. A few of the flowers were already brown less than 24 hours later too.
Staff was super helpful on the phone, the flowers were absolute terrible, dead, and not even what was ordered. The arrangement was just simply ugly. I understand sometimes things may run out but no one even notified to let us know they didn't have the type of flowers that were ordered. If they were unable to fulfill the order the least the could do is reach out and let someone know so we could have gone a different route. Absolutely embarrassing experience. When we called after delivery they let us know they didn't have the vase or flowers so they put this together and did not even offer any kind of refund or remake. We will never use Locust Grove Flowers again. This is what a premium floral order will get you. Save your money and go to Kroger. This picture was taken right after delivery.
Today was our Anniversary, I ordered a dozen roses and a Happy Anniversary balloon for my wife to be delivered to her work and explained it needed to be delivered by 5:00 pm. She is still at work because I told her they said they would be there by 7:00pm. When I called them at 4:30 pm. It is now 6:38 pm and no flowers. These people ruined mine and my wives Anniversary by their unprofessional services.
Beautiful arrangement. My wife and I couldn't have been happier. They delivered quickly and the staff was very helpful with placing the order.
We have gotten everything from flower arrangements to goody baskets from Locust Grove Florist. Their service has always been top notch. As with most service industry businesses, they have struggled during the pandemic to get employees but they have never let our family down. They are my one and only go to florist!
These guys are great their attention to detail has never been off above and beyond as always.
